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Something not working as it should? Check the frequently asked questions or write to us directly — we'll get back to you as soon as we can.
For issues, please include your device model, operating system version and a brief description of what happened.
RSB Artesanía Digital, S.L.
Ronda Universitat 33, 2º 1ª B
08007 Barcelona, Spain
Frequently asked questions
Close the app completely and open it again. If the problem continues, make sure you have the latest version installed from the store and restart your device. If it still fails, uninstall and reinstall SoliChess.
Your streak, records and local progress are stored on the device. Uninstalling the app may erase that local data, so only reinstall if it's necessary to fix a problem.
The world ranking needs an internet connection to sync. Check your connection and reopen the ranking section. Results may take a few moments to appear.
Make sure SoliChess is installed and up to date. If you opened the challenge link before installing the app, tap it again once installed to load the same position.
Write to us at devel@rsbagency.com with a description of the problem, your device model and your operating system version. If you can, attach a screenshot.
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